ABOUT US
Notation based on the Specified Commercial Transactions Law
1. Strive for sustainable development in the future and contribute to society through business activities.
2. We will comply with laws and regulations and their spirits, both domestically and internationally, and act with high ethical standards and social decency.
3. Conduct fair, transparent, and free corporate activities.
4. Gain the trust of our customers through the development and provision of socially useful and safe products and services.
5. Proactively and fairly disclose corporate information to all stakeholders surrounding the company.
6. Actively tackle environmental problems and strive to maintain and improve the global environment.
7. Create a company full of dreams and hopes by uniting the development of the company with the happiness of individuals.
shop's name
SAKURAI DirectShop
Distributor
Sakurai Co., Ltd.
Sales manager
Koichi Ishimoto
location
1-2-18 Ikenohata, Taito-ku, Tokyo 110-0008 Ichigo Ikenohata Building 5th floor
telephone number
0120-032-008
email address
sds@sakurai.co.jp
The above address is indicated by a full-width "@" to prevent unwanted e-mail.
When making inquiries, please change "@" to half-width "@".
Selling price
Displayed for each product including consumption tax
Necessary price other than the product
【postage】
・ Total amount of ordered items 11,000 yen (tax included) or more: Free shipping ・ Total amount of ordered items less than 11,000 yen (tax included): 1,100 yen * Hokkaido, Okinawa and remote islands will be 1,650 yen regardless of the order amount.
* Delivery destination is only within Japan.
* Shipping fee may change depending on the campaign. Please check the notice on the site.
[Cash on delivery fee * Cash on delivery settlement]
・ 10,000 yen or less: 330 yen ・ 30,000 yen or less: 440 yen ・ 100,000 yen or less: 660 yen ・ 300,000 yen or less: 1,100 yen ・ 500,000 yen or less: 2,200 yen ・ 600,000 yen or less: 6,600 yen * Price The purchase limit for exchange is 600,000 yen.
Delivery time
In principle, we will ship within 5 business days after ordering.
In addition, if shipping is delayed due to the following reasons, or if shipping is difficult, we will contact you separately.
・ If the product cannot be shipped due to the year-end and New Year holidays, summer holidays, or other temporary closures. ・ If the product cannot be shipped as planned due to a large amount of shipment from the warehouse or work volume.・ When delivery is delayed due to weather conditions ・ When the product is out of stock and sold out
About returns and exchanges
[When a product different from the ordered product arrives (misdelivery at our shop)]
We make every effort to ship the products, but if you receive a product that is different from the one you ordered, please contact us. We will inform you how to replace it.
In addition, we will bear the shipping fee associated with the exchange.
[If there is an initial defect in the product]
If there is an initial defect in the product, stop using it immediately and contact us.
Our staff will check the usage status and the condition that seems to be defective, and will respond.
About payment method
[Cash on delivery]
It is a cash on delivery service of Sagawa Express. You can pay by cash, credit card, e-commerce, or debit card.
[Credit card payment]
・ The credit cards that can be used are VISA / MASTER / JCB / AMEX / DINERS.
・ Each can be used with a lump sum payment.
・ At our shop, we use the credit card payment agency system of GMO Epsilon, Inc.
The card information is strictly managed by the company.
We do not issue receipts for credit card payments.
The receipt is the statement issued by the credit card company.
Payment deadline
[Cash on Delivery] Please pay when the item arrives. The driver will settle. [Credit card payment] It depends on the card company you use.